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Shipping policy

Shipping processing time

All orders are processed within 3-5 business days.

Country or Region Transportation Time
USA 5 – 15 business days
Canada 15 – 25 business days
Australia 18 – 30 business days
UK 14 – 35 business days
France 12 – 32 business days
Germany 15 – 30 business days
Spain 15 – 30 business days
Italy 15 – 30 business days
Mexico 15 – 30 business days
Israel  15 – 30 business days
Other countries 15 – 35 business days

 

Delivery and Delays

***Due to COVID-19 delivery delays may occur***

Due to the COVID-19 Pandemic shipping delays may occur. Please allow an additional 5-10 business days for your delivery.

*Delivery delays may occur on holidays.

Some shipments may occur on Saturdays and some holidays. If we are experiencing a high volume of orders, some deliveries may be delayed. B.E.A.N. will send out emails with updates if this were to occur. 

Shipping Rates

Shipping Method USA International
Standard Shipping & Handling (with tracking) FREE FREE
Priority Processing (with tracking) $3.99 $6.99
Priority Processing & Shipping Insurance (with tracking) $5.99 $8.99

  

Shipment confirmation and order tracking

Customers will receive a confirmation and tracking number within 1-2 business days after the order is shipped. 

Customs, duties, and taxes

B.E.A.N. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

B.E.A.N. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

If you have any questions or concerns regarding our shipping policy please feel free to contact us at help@ohmybean.com

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